Returns & Exchanges

At Sensors & Modules, we stand by the quality of our electronic components and offer a 30-day return window for items in their original, anti-static packaging. Whether you received a defective unit or simply changed your mind, our streamlined process ensures a quick resolution for your project needs.

Return Process

• 1.
  Submit a Request

  Log into your account and navigate to your order history to select the specific sensor or module you wish to return and submit a formal RMA request.

• 2.
  Technical Verification

  Our engineering team will review your request within 24 hours to ensure the component is eligible for return and hasn't been modified or soldered.

• 3.
  Package and Ship

  Securely pack the items in their original protective ESD bags and use the provided prepaid shipping label to send the package back to our distribution center.

• 4.
  Refund Processing

  Once our warehouse receives and inspects the hardware, we will issue a full refund to your original payment method or provide store credit within 3-5 business days.